All appointments will be handled as medical drop offs.

·         No clients will be allowed inside the main hospital. We will meet you at the front door or at your car to admit or discharge your pet. In the case of inclement weather, we will utilize the small foyer to the left of the main doors. In extenuating circumstances, we can allow clients to be with their pets down stairs. 

·          One of our Veterinary Technicians or Assistants will help communicate the pre-appointment history on the telephone. Your Pet's Veterinarian  will stay in contact with you over the phone once they have been seen. 

·         Please remain in the parking lot and be available for consultation or additional treatment authorization by your cell phone. 

·          For surgeries and extended medical cases, you need not stay. We will call when the procedures are complete to arrange a discharge time. Discharge instructions will be given over the phone. 

·         We now have a portable debit machine! Other payments can be made by credit card over the telephone or by an Etransfer. We prefer not to except cash during the pandemic. 

·         Physical examination findings will be communicated via telephone or email in the case of tele medicine.

 Please call the clinic if you have any questions. Thank you for your patience and understanding!

 As of today, the operations of the Acton Veterinary Clinic have not changed.  Further updates will be provided.

Ordering Medication/Food:

Due to unnecessary stockpiling, all veterinary clinics have been advised to implement a reasonable allocation policy for our clients' purchases to help flatten the curve of demand. Our suppliers still become occasionally back logged and we see frequent back orders. Please order a week or two in advance. We will be limiting orders to an allocation of 6 weeks to a 2 month supply or roughly two products/packages per patient depending on packaging/sizing availability.

For ALL NOT URGENT orders, please email us at actonvet@actonvet.com  Please put ORDER in the subject line.  

Food and medication orders will be avaible for curbside pick up, the same payment options apply and please call when you arrive to pick it up.

Thank you for your patience and understanding during this difficult time!